Last Updated: October 18, 2026

Digital Transformation Business Solutions (“DTBS”, “we”, “us”, or “our”) operates the website rizeupgy.com and provides the RizeUP school management software (available via desktop, online web versions, and future synchronized mobile web applications).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a demo, or use our software platform to manage educational institutions, student records, staff administration, and billing.

1. Information We Collect

Depending on how you interact with RizeUP, we may collect two broad categories of information:

• Institutional and Account Information: When an educational facility, daycare, or school registers for RizeUP (Starter, Growth, Plus, Pro, or Enterprise tiers), we collect administrative contact details, including names, institutional email addresses, phone numbers, physical addresses, billing details, and subscription tiers.
• Student and Operational Records (Processed on Behalf of Schools): RizeUP processes operational information entered by authorized school administrators and teachers. This may include student records, attendance logs, academic performance metrics, parent/guardian contact information, and billing or fee tracking. Note: The educational institution acts as the data controller for student and parent data, while DTBS/RizeUP acts as a data processor.
• Website Usage & Technical Data: When you visit rizeupgy.com, our servers automatically log standard technical information, such as your IP address, browser type, operating system, referring URLs, pages viewed, and access timestamps.

2. How We Use Your Information

We utilize the collected information for the following core purposes:

• To provide, maintain, and support the RizeUP desktop and online management software environments.
• To process software subscriptions, billing, invoicing, and account setups.
• To communicate with school administrators regarding updates, security alerts, technical support, and onboarding.
• To respond to demo requests and inquiries submitted through our website.
• To monitor and enhance system security, performance, and user experience.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your institutional or personal data. We may share information only in the following limited circumstances:

• Service Providers: With trusted third-party infrastructure and hosting partners who assist us in operating our website and cloud services, under strict confidentiality obligations.
• Legal Compliance: If required to do so by applicable laws, regulations, or legal processes within Guyana or relevant jurisdictions.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement robust administrative, technical, and physical security safeguards designed to protect sensitive school data, student records, and operational workflows against unauthorized access, disclosure, alteration, or destruction. However, no digital transmission or electronic storage system is 100% secure.

5. Data Retention

We retain institutional records and student data for as long as the educational facility maintains an active subscription with RizeUP, or as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Upon termination of service, data handling is governed by our service agreement or data processing addendum with the institution.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of personal information controlled directly by us. School administrators, parents, or guardians seeking to access or update student data managed within RizeUP should contact their respective school administration directly.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us through the contact channels available on rizeupgy.com/contact.

Call us today at +592-682-8506

Talk with our team about a school management setup that supports your institution’s next step.