Frequently Asked Questions (FAQs) – RizeUP.

FAQs2026-10-20T14:32:37-04:00
What is RizeUP?2026-10-20T11:00:05-04:00

RizeUP is a school and education management platform designed for schools, childcare centers, academies, learning centers, and other educational organizations.

It brings student records, attendance, staff administration, parent and guardian information, academics, billing, reporting, and everyday school operations together in one organized platform.

Who is RizeUP built for?2026-10-20T11:00:55-04:00

RizeUP is designed for educational organizations of different sizes, including:

  • Home-based and small childcare centers
  • Daycare and nursery schools
  • Primary and private schools
  • Academies and learning centers
  • Multi-classroom institutions
  • Multi-school and multi-campus organizations
Where is RizeUP based or tailored for?2026-10-20T11:01:44-04:00

RizeUP is developed by Digital Transformation Business Solutions (DTBS) and is initially tailored for educational institutions in Guyana.

Pricing is provided in Guyana Dollars (GYD), and the platform is designed around practical administrative needs faced by schools and childcare organizations in Guyana.

How is RizeUP Web pricing structured?2026-10-20T11:02:48-04:00

RizeUP Web pricing is based primarily on:

  • Student capacity
  • Selected service plan
  • Monthly or annual billing
  • Initial setup and onboarding
  • Additional requirements such as additional schools or campuses where applicable

Prices are quoted in Guyana Dollars (GYD) and are VAT-exclusive where applicable.

What packages are available?2026-10-20T11:03:33-04:00

RizeUP Starter
For smaller schools, daycares, and learning centers with 1–25 students.

RizeUP Growth
Designed for growing institutions with 26–50 students.

RizeUP Plus
For larger centers and schools with 51–100 students.

RizeUP Pro School
For established schools, academies, and larger organizations with 101–200 students.

RizeUP Enterprise
A customized plan for larger institutions, organizations with advanced requirements, and multi-school or multi-campus operations.

Are there incentives for paying annually?2026-10-20T11:04:57-04:00

Yes.

Annual plans are priced more favorably than paying for twelve individual monthly billing periods.

For the current RizeUP pricing structure, annual pricing generally reflects approximately 10 months of monthly service for 12 months of access.

Certain plans may also include additional annual-payment incentives. For example, the current Growth annual option includes a waived setup fee.

How do we get started with RizeUP?2026-10-20T11:06:25-04:00

Visit rizeupgy.com and select Get Started.

You will be able to review available plans, select the option that best fits your organization, provide your institution’s information, and begin the onboarding process.

If you would like to explore the system first, select Try Demo to view the RizeUP demonstration environment.

What is included in the setup process?2026-10-20T11:07:13-04:00

Depending on the selected package, onboarding may include:

  • Organization and school setup
  • Initial system configuration
  • Administrator setup
  • Staff and user-role configuration
  • Assistance preparing or migrating baseline records
  • Operational configuration
  • Initial training and implementation support

The exact onboarding requirements may vary depending on the size and complexity of the institution.

Can we see RizeUP before purchasing?2026-10-20T11:08:25-04:00

Yes.

The RizeUP website includes a demonstration experience that allows prospective customers to explore examples of the platform before choosing a plan.

The demonstration uses fictional information and does not contain live customer data.

How do we contact the RizeUP team?2026-10-20T11:09:28-04:00

Visit the Contact section at rizeupgy.com for sales, onboarding, or support assistance.

Existing RizeUP customers should use the appropriate support channels provided with their account.

What core features does RizeUP include?2026-10-20T11:11:02-04:00

RizeUP centralizes important school-management workflows, including:

  • Student Records: Organize student information, enrollment details, guardians, and related records.
  • Attendance Tracking: Record and review daily student attendance.
  • Academic Management: Manage classes, assessments, grades, quizzes, and student performance information.
  • Parent & Guardian Records: Maintain guardian relationships and relevant student information.
  • Staff Administration: Manage staff records, roles, access, and operational information.
  • Billing & Payments: Track invoices, balances, payments, receipts, and account activity.
  • Reports: Provide administrators with useful operational, academic, attendance, and financial information.
  • Role-Based Access: Provide different views and permissions for Directors, Registrars, Accountants, Teachers, Staff, and Parents.
How can our team access RizeUP?2026-10-20T11:12:06-04:00

RizeUP is available in two separate editions:

RizeUP Desktop
A Windows-based application for organizations that prefer a dedicated local/offline workflow.

RizeUP Web
A cloud-based version designed for secure online access from supported web browsers.

The two editions share the RizeUP brand and operating principles but are separate products with different technical architectures.

Is there a mobile app available?2026-10-20T11:12:57-04:00

A dedicated synchronized mobile experience is planned for future development.

RizeUP Web may also be accessed through supported mobile web browsers where appropriate, but a dedicated mobile application should not yet be described as a currently available product.

Get a personal consultation.

Call us today at +592-682-8506

Talk with our team about a school management setup that supports your institution’s next step.